Refund Policy

1. Our Commitment

At WP Taskmate, we want you to be completely satisfied with your purchase. We understand that sometimes a product may not meet your expectations, which is why we offer a straightforward refund policy.

2. Eligibility for Refund

You are eligible for a full refund if:

• You request the refund within 30 days of your initial purchase
• This is your first subscription with WP Taskmate
• You have not previously received a refund from us

3. How to Request a Refund

To request a refund, simply:

1. Email us at [email protected]
2. Include your account email address and order/invoice number
3. Briefly let us know why you're requesting a refund (optional but appreciated)

We aim to process all refund requests within 3-5 business days. Once approved, the refund will be credited to your original payment method within 5-10 business days, depending on your bank or card issuer.

4. Subscription Cancellation

You can cancel your subscription at any time from your dashboard settings or by contacting support. When you cancel:

• Your subscription will remain active until the end of your current billing period
• You will not be charged for any future billing periods
• Your account will be automatically downgraded to the free Starter plan
• You will retain access to your data and conversation history

5. Annual Subscriptions

For annual subscriptions:

• Full refunds are available within the first 30 days of purchase
• After 30 days, we offer prorated refunds for the unused portion of your subscription
• Prorated refunds are calculated based on full months remaining in your subscription

6. Non-Refundable Situations

Refunds may not be provided in the following cases:

• Violation of our Terms of Service
• Account termination due to abuse or fraudulent activity
• Repeated refund requests (more than one refund per customer)
• Requests made after 30 days from the initial purchase (for monthly plans)

7. Chargebacks

Before initiating a chargeback with your bank or credit card company, please contact us first. We're committed to resolving any issues quickly and fairly. Chargebacks initiated without first contacting us may result in account suspension.

8. Changes to This Policy

We reserve the right to modify this refund policy at any time. Changes will be effective immediately upon posting to this page. Your continued use of the service after any changes indicates your acceptance of the new policy.

9. Contact Us

If you have any questions about our refund policy, please contact us:

• Email: [email protected]
• Website: wptaskmate.com/contact

By subscribing to WP Taskmate, you acknowledge that you have read and agree to this refund policy.