WP Taskmate

Privacy Policy

Last updated: January 13, 2025

1. Introduction

WP Taskmate ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Chrome extension and web application (collectively, the "Service").

By using our Service, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Information You Provide

  • Account Information: When you register, we collect your name, email address, and password.
  • Website Information: URLs and metadata of WordPress sites you connect to the Service.
  • Support Requests: Screenshots, descriptions, and context you provide when seeking assistance.

2.2 Information Collected Automatically

  • WordPress Context: Version, theme, plugins, and page builder information detected on sites you analyze.
  • Usage Data: Features used, interactions with the Service, and session information.
  • Device Information: Browser type, operating system, and screen resolution.

2.3 Screenshots

When you capture screenshots using our extension, these images are:

  • Transmitted securely to our servers for AI analysis
  • Processed to provide troubleshooting assistance
  • Stored temporarily and deleted within 30 days unless saved to your account
  • Never shared with third parties for advertising purposes

3. How We Use Your Information

We use the collected information to:

  • Provide, maintain, and improve our Service
  • Analyze WordPress issues and provide AI-powered solutions
  • Send you service-related communications
  • Respond to your inquiries and support requests
  • Detect and prevent fraud or abuse
  • Comply with legal obligations

4. Data Sharing and Disclosure

We may share your information with:

  • Service Providers: Third-party vendors who assist in operating our Service (e.g., cloud hosting, AI processing).
  • Legal Requirements: When required by law or to protect our rights.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets.

We do not sell your personal information to third parties.

5. Data Security

We implement industry-standard security measures including:

  • Encryption of data in transit (TLS/SSL) and at rest
  • Secure authentication with hashed passwords
  • Regular security audits and updates
  • Limited employee access to user data

6. Payment Data

When you subscribe to a paid plan, your payment is processed by Stripe, our third-party payment processor. We do not store or have access to your full credit card number.

  • What Stripe Collects: Card details, billing address, and transaction information
  • What We Store: Stripe customer ID, subscription status, last 4 digits of your card (for display purposes), and billing history
  • Security: All payment processing is PCI-DSS compliant

For more information about how Stripe handles your data, please see the Stripe Privacy Policy.

7. Data Retention

We retain your data for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time by contacting us.

  • Account Data: Retained until account deletion
  • Billing Records: Retained for 7 years for tax and legal compliance
  • Screenshots: Deleted within 30 days unless saved to your account
  • Conversation History: Retained until account deletion or upon request

8. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to or restrict processing of your data
  • Data portability
  • Withdraw consent at any time

For EU/EEA Residents (GDPR)

If you are located in the European Union or European Economic Area, you have additional rights under the General Data Protection Regulation (GDPR):

  • Right to lodge a complaint with a supervisory authority
  • Right not to be subject to automated decision-making
  • Right to receive information about data processing

Our legal basis for processing your data includes: consent, performance of a contract, and legitimate interests.

For California Residents (CCPA)

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA):

  • Right to know what personal information is collected
  • Right to know if personal information is sold or disclosed and to whom
  • Right to opt-out of the sale of personal information
  • Right to non-discrimination for exercising your rights

We do not sell your personal information. To exercise your CCPA rights, contact us at [email protected].

9. Children's Privacy

Our Service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

12. Contact Us

If you have questions about this Privacy Policy, please contact us at: